With regard to the five-year Medium-Term Business Plan, which we launched in May 2019, we announced a proposal for revisions to the plan in February 2022 in light of the significant changes in the business environment brought about by the impacts of the COVID-19 pandemic. At the time of the plan’s formulation, we expected there would be changes to the way sei-katsu-sha interact with information and make purchases due to the evolution of digital technologies. Although these changes have progressed faster than expected, there has been no significant change to the major direction of the plan, which focuses on the digitalized era, a notion that the Group has championed for some time. To that end, while updating our strategies and reviewing our business plans, we will pursue the newly adopted initiatives of: Transform the services we provide; Strengthen cross-organizational functions to accelerate transformation; and Strengthen our foundation for sustainable business management.
In particular, the implementation of our full-funnel Sei-katsu-sha Data-Driven Marketing, which serves as the linchpin for transforming the services we provide, is an important growth driver. We aim to establish a structure that allows us to evolve our current Sei-katsu-sha Data-Driven Marketing into a full-funnel marketing approach covering everything from awareness, interest, consideration, and purchase to customer relationship management. Such a structure will enable us to expand the domains in which we provide marketing services, leading to the creation of new markets and value.
To establish core capabilities to help us accomplish this endeavor, we are steadily reinforcing functions for providing Value-Creating DX (digital transformation), which transforms the marketing activities of our clients by combining vast amounts of data with the latest technologies, while leveraging our strength of creativity.
Additionally, we have been enhancing the functions and expanding the businesses of Group subsidiaries. Specifically, we entered into marketing execution domains, including sales proxy services offered through contact centers and personnel dispatch, allowing us to expand the services we provide so that we can offer seamless support for companies’ overall marketing activities in accordance with changes in sei-katsu-sha and society as a whole.
Hakuhodo started as an advertising space broker over 120 years ago, and the state of the Company has changed with every generation. Through the years, we have transitioned from an advertising agency to an advertising company, and we now function as a marketing company. I believe that going forward we can become a new creative industry that empowers sei-katsu-sha.
As companies strive to evolve their marketing activities, over the medium to long term we aim to build a presence as a provider of all kinds of solutions that fully leverage creativity. While we still have much more to do before we achieve this goal, we will first strive to enhance our functions with a view to implementing full-funnel marketing.