Integrated Report 2022
Hakuhodo DY Holdings
Integrated Report 2022

Message from the President

Message from the President

Establishing a Chain of Value Creation
and Becoming a Key Player
in Solving Social Issues

Masayuki Mizushima

Representative Director
& President

Establishing a Chain of Value Creation
and Becoming a Key Player in Solving Social Issues

We aim to become a value creation partner
that can contribute to the evolution of companies’ marketing activities.
We also aim to become a partner to sei-katsu-sha
that can continue to create new value that contributes to social progress.

Our Unchanging Values System and the Continuously Evolving Value We Provide

The Hakuhodo DY Group has an unchanging values system that revolves around the seven principles of its corporate philosophy and the two pillars of its Group policy: Sei-katsu-sha Insight and Commitment to Partnership. Guided by this values system, while also identifying changing times and social trends, we have grown our business as a professional group in the corporate marketing and communication field without being constrained by conventional advertising business frameworks.

While leveraging our unique strength of creativity, we aim to achieve sustainable business growth by becoming a value creation partner that can contribute to the evolution of companies’ marketing. At the same time, as a partner to sei-katsu-sha, we aim to continue to create new value that contributes to social progress. By doing so, we will achieve our sustainability goal of “realizing a society in which sei-katsu-sha can flourish and live active lifestyles of their choosing.

We will achieve our sustainability goal by creating new value that contributes to sustainable business growth and social progress.

Accelerating the Transformation of Our Business Foundation and the Services We Provide

Masayuki Mizushima

With regard to the five-year Medium-Term Business Plan, which we launched in May 2019, we announced a proposal for revisions to the plan in February 2022 in light of the significant changes in the business environment brought about by the impacts of the COVID-19 pandemic. At the time of the plan’s formulation, we expected there would be changes to the way sei-katsu-sha interact with information and make purchases due to the evolution of digital technologies. Although these changes have progressed faster than expected, there has been no significant change to the major direction of the plan, which focuses on the digitalized era, a notion that the Group has championed for some time. To that end, while updating our strategies and reviewing our business plans, we will pursue the newly adopted initiatives of: Transform the services we provide; Strengthen cross-organizational functions to accelerate transformation; and Strengthen our foundation for sustainable business management.

In particular, the implementation of our full-funnel Sei-katsu-sha Data-Driven Marketing, which serves as the linchpin for transforming the services we provide, is an important growth driver. We aim to establish a structure that allows us to evolve our current Sei-katsu-sha Data-Driven Marketing into a full-funnel marketing approach covering everything from awareness, interest, consideration, and purchase to customer relationship management. Such a structure will enable us to expand the domains in which we provide marketing services, leading to the creation of new markets and value.

To establish core capabilities to help us accomplish this endeavor, we are steadily reinforcing functions for providing Value-Creating DX (digital transformation), which transforms the marketing activities of our clients by combining vast amounts of data with the latest technologies, while leveraging our strength of creativity.

Additionally, we have been enhancing the functions and expanding the businesses of Group subsidiaries. Specifically, we entered into marketing execution domains, including sales proxy services offered through contact centers and personnel dispatch, allowing us to expand the services we provide so that we can offer seamless support for companies’ overall marketing activities in accordance with changes in sei-katsu-sha and society as a whole.

Hakuhodo started as an advertising space broker over 120 years ago, and the state of the Company has changed with every generation. Through the years, we have transitioned from an advertising agency to an advertising company, and we now function as a marketing company. I believe that going forward we can become a new creative industry that empowers sei-katsu-sha.

As companies strive to evolve their marketing activities, over the medium to long term we aim to build a presence as a provider of all kinds of solutions that fully leverage creativity. While we still have much more to do before we achieve this goal, we will first strive to enhance our functions with a view to implementing full-funnel marketing.

Strengthening Our Organizational Capabilities to Generate Groupwide Synergies

Over the past several years, the Group has been expanding the scale and nature of its business, including through mergers and acquisitions (M&A) aimed at acquiring specialized and innovative companies, for the purpose of enhancing its functions to boost its competitiveness on a Groupwide basis. Additionally, we have been strengthening crossorganizational functions to accelerate the transformation of the services we provide.

Cross-organizational functions serve as a shared foundation vital to generating synergies and building a Group business portfolio from the perspective of overall optimization while promoting collaboration between the diverse and multifaceted operating companies under our corporate umbrella.

In particular, technological functions are extremely important. As advertising business and companies’ marketing become increasingly digitalized, we need to recruit and nurture outstanding engineers and incorporate the latest technologies if we are to enhance our capabilities as a Group overall. In order to accomplish such tasks, we launched HAKUHODO Technologies Inc. in April 2022.

HAKUHODO Technologies functions as a core Groupwide platform for transforming us into a more technology-driven corporate group. HAKUHODO Technologies launched with just over 200 specialists but we intend to increase this number by roughly 100 during the period of the Medium-Term Business Plan through the recruitment of engineers, thereby steadily reinforcing the company’s functions. The most important aim behind establishing HAKUHODO Technologies is to add engineers to our team of employees, which has thus far centered on creators and marketing personnel, so that we can develop and provide new services and solutions for the Sei-katsu-sha Interface Market through teams consisting of these three types of professionals.

For our overseas business, in addition to further strengthening the digital domain, we are seeking to transfer and share the expert insight and know-how of the kyu network globally with Hakuhodo’s U.S.-based subsidiary and our Group companies in Asia. By doing so, we will work to enhance our competitiveness and create new businesses.

Our most important strengths are our creativity and Sei-katsu-sha Insight. Our diverse pool of human resources serves as the source of our value creation.

Positioning Human Resources as the True Source of Our Creativity

The Group’s greatest strength is, without a doubt, creativity. No matter how much the advertising business and marketing methods change, there will still be communication between people in order to sell products and services, and ideas are an indispensable element of this communication. Excellent ideas are what make sei-katsu-sha choose and use a product or service, and at the core of excellent ideas lies creativity.

One of our strengths is sei-katsu-sha insight. No matter what the business field, whether business-to-business (B2B) or business-to-consumer (B2C), and no matter how far digital technologies and artificial intelligence (AI) progress, business partners are ultimately people. To that end, sei-katsu-sha insight undoubtedly serves as the foundation for understanding how to inspire people, influence their actions, and build their loyalty to particular products or services.

The source of these strengths and of our value creation is our diverse pool of human resources. Our employees represent a base of eclectic talents with diverse backgrounds and personalities. By drawing on their individual creativity and enhancing it through teamwork, these eclectic talents conceive new knowledge and ideas that serve as the source of our value creation.

To further refine our sei-katsu-sha insight and increase the power of our creativity, our employees must be able to continue to grow in their day-to-day work through constant selfimprovement. It is therefore important to consider how we as a company support the growth of our Group personnel. Support for growth should target all employees, including employees in their late 40s and older, not just new graduates. At Hakuhodo Inc. and Hakuhodo DY Media Partners Inc., we commenced reskilling programs in fiscal 2022 that offer employees extensive learning opportunities, including acquiring MBAs or gaining expert knowledge in finance and accounting fields. By enhancing our eclectic talents to a greater extent, we will be able to reinforce our human capital and amplify our value creation, thereby realizing growth as a Group. We are therefore actively investing in human resources, including measures that will incur upfront costs in the near term, so that all the Group’s human resources can fully leverage their advanced creativity in everything from the digital and technology fields to fields that require global expertise. Through such means, we are further strengthening our human resource management from the perspectives of investment, development programs, and the building of an employee-friendly environment.

We will actively invest in human resources in order to establish environments in which our eclectic talents can leverage their creativity to the greatest extent possible.

Revising Our Materiality to Strengthen Sustainable Management

We believe that establishing an environment for sustainable management from a medium- to long-term perspective is a crucial issue. Therefore, to promote the Group’s sustainable management more proactively, in April 2022 we established the Sustainability Office, under which we have begun to undertake concrete initiatives.

Within the environmental, social, and governance (ESG) domain, we have established and disclosed environmental targets in accordance with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) as part of our efforts to address climate change. We have also started efforts to reinforce our foundation as a corporate group with a focus on 2030, the target year for achieving the Sustainable Development Goals (SDGs), and 2050, the year in which companies and governments alike aim to achieve carbon neutrality.

Moreover, we have revised our material issues (materiality), established relevant numerical targets, and are working to formulate a human rights policy. We have also set into motion a task force related to diversity, equity, and inclusion (DE&I). Details of these activities are disclosed in this integrated report.

With regard to our materiality, we have further revised and organized the eight material issues that we adopted in fiscal 2020 as important issues for achieving sustainable growth. Through this process, we have narrowed these eight issues down to three important pillars. These pillars are: Creation of new value by evolving marketing and driving innovation; Implementation of human resource management to allow our employees to leverage their advanced creativity; and Strengthening of corporate governance with the aim of realizing harmony with sei-katsu-sha and society at large. The first pillar directly relates to the value the Group provides, and the other two pillars underpin the core of our management foundation.

While continuing to cherish our unchanging values system, we will step up initiatives for realizing harmony with sei-katsu-sha and society at large, which in turn will help us enhance our sustainability as a corporate group.

Structure of Value Creation and Position of Materiality

Position of Materiality in Value Creation Model

Becoming a Key Player in Solving Social Issues

Masayuki Mizushima

The history of the advertising industry evolved with the emergence of each new media and means of communication between people, starting with the age of paper media such as newspapers and magazines, then radio (audio media) and TV (visual media) and, subsequently, the rapid evolution of digital media that has followed the advent of the internet. Although there has been a sense of uneasiness among people working in the advertising industry each time the form of media changed, the emergence of new media has always been met with the development of new advertising methods and marketing initiatives.
Instability in the business environment is a constant in the advertising industry, and this is why new opportunities come to those who take on the challenge of forging new paths. While social and corporate issues are becoming more complex each day in this rapidly changing world, I believe that the key to overcoming the challenges in such an environment is to see the positive and interesting aspects that result from these changes. One characteristic of the Group’s employees is that they have a great flair for finding these positive and interesting aspects. Many of our employees are excited by the prospect of resolving increasingly challenging and complex issues. When employees tackle such issues, they share ideas, formulate new plans, and have fun as they work to find solutions while dealing with setbacks along the way. I believe that this kind of corporate culture is one of the most unique characteristics of the Group.
As we expand in scale, we are establishing a “chain of knowledge,” in which we generate Groupwide synergies by combining a broad range of functions to create new ideas to solve issues brought about by the changing times and then work to turn those ideas into outputs that can be used to deliver solutions. I believe such a “chain of knowledge” represents the ultimate value that we can offer our clients and all of our stakeholders, including our business partners, shareholders, and employees.
Going forward, we will continue to maintain and enhance our corporate culture, which values eclectic talents and teamwork. While doing so, we will strive to remain a company able to demonstrate unrivaled creativity that can shape the future. Furthermore, we aim to secure the trust of society as a key player in the solving of extremely challenging social issues.

Masayuki Mizushima

Representative Director & President